This neck and shoulder smart massager is made of skin-friendly silicone material that can deliver smooth and soft touch feelings and 304 stainless steel electrode pads will perfectly fit your neck curve with gentle care. Through low-cycle pulse technology, penetrate 3-5 centimeters below the skin to open the pain points and meridians, and lighten the pain of the cervical spine. Constant temperature massage. A hot compress at 42℃ can relax blood vessels, relax muscles and bones, accelerate blood circulation and relieve cervical pain. Shut down at regular intervals. The default 15 minutes after an automatic power failure, safer, more assured.
The electric neck and shoulder massager built-in 3 massage modes (m1: calming mode / m2: active mode / m3: auto mode) and 15 massage intensity levels, effortlessly to adjust with the flip key according to your requirements. Lightweight and space-saving design, convenient to carry around at home, in your office, and even while traveling, you can easily access relaxing massage indulgence and daily neck care wherever and whenever you want.
- Wide Applications
- 3 Modes in 1 device
- Results in just 15 minutes a day
- No pain or sensitivity
- Fits all neck sizes
- Ergonomic Wearing Comfort
Material: PC, Silicone
Input: DC 5V
Battery Capacity: 900mAh
Charging Time: 2 Hours
Default Timer: 15 Minutes
Massage Intensity: 15 Gears
Heating Function: Yes, 42℃ Constant Heating
Remote Controller Power: 1* 3V CR2032 Battery(Included)
Product Size: Approx. 13.8*14.2cm/5.4*5.8in
Product Weight: Approx. 159.2g/5.6oz
1* Neck Massager(Main Unit)
1* USB Cable
1* User Manual
1* Remote Controller(Battery Included).
Domestic Shipping Rates and Estimates
Flat-free shipping rate:
Shipping Country: USA
Estimated delivery time: 5 to 10 business days
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven't received your order within the estimated time, please get in touch with us at email@example.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of our carriers falls into this group, we will look up their policy and communicate it to you via email.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery. If the item is unused and in its original condition, we will refund the total order amount minus the shipping costs for the return.
If your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item's condition. We address these on a case-by-case basis, and we will try our best to work towards a satisfactory solution. Check our return policy here
If you have any further questions, please don't hesitate to contact us at email@example.com.
Cavazzo.com is an online store owned & managed by A&H Shopping Solutions LTD.
Our Mailing Address in the US:
1317 Edgewater Dr #1411
Orlando, FL 32804, US.
Email Address: support@Cavazzo.com.
Phone Number: +1 (202) 992-8558.
Answervisa, MasterCard, Discover, AMEX, JCB .
AnswerNo, accounts are totally optional.
Immediately after placing your order, you should receive an email notification at the email you entered during the checkout process confirming your order information.
No, currently we only accept orders within the US.
To get your items packed and out to you as soon as possible, your credit card is charged when you place an order. Though we check all orders very carefully before shipping, we cannot be responsible for incorrect information like credit card entries or addresses. Please review your order carefully before submitting your order!
Yes! We love you and want to keep you and your personal information safe. The solution to this problem is to encrypt your sensitive data for transmission. Secure Sockets Layer (SSL) was created for this very purpose. SSL uses a complex system of key exchanges between your browser and the server you are communicating with in order to encrypt and protect your data. We do not store your credit card information and it will be used one-time only upon purchasing your product. Then your credit card information will be purged.
All taxes are included in our pricing.
We offer FREE Economy Shipping.
CAVAZZO provides you with an excellent opportunity to track your order by simply indicating your tracking number.
As soon as you get the number after shipment confirmation, fill it in on our Track my Order page and click on the Track button. As simple as ABC: you will immediately see where your package is at the moment and which stages your delivery has already gone through.
Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, the estimated delivery time is between 7 to 10 business days. Please consider any holidays that might impact delivery times.
please allow 2-4 days for your tracking number to be updated in their system once your shipping confirmation email is received. Please be assured that once your tracking number is sent to you, your order has in fact shipped. Some tracking numbers may display that your order is not found or is still in Asia even when it is well on its way to you, this is because Asia is one of the largest International postal hubs, and updating their tracking systems can take time.
For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! If your order is confirmed lost in transit by the shipping carrier, we can ship a replacement free of charge. We may ask for your help before doing that, like confirming your shipping address is correct. It would also be good to double-check with your local post office to try locating the lost package.
All returns must be processed within 30 days of receiving the order.
To place a return, or if you are having trouble making a return within the 30-day time frame, please reach out to firstname.lastname@example.org.
Order # must be provided to place a return, and you will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded.
Please email us at email@example.com, before returning your order.
Return address: 1317 Edgewater Dr #1411, Orlando, FL 32804, united states.
Your order number must be notated in the package. Customers are responsible for return shipping. Shipping costs are non-refundable. Once we receive returned packages they are inspected & will be processed within 3-6 business days. You will then be given a refund of the amount of the item at the time of purchase minus shipping charges. All denied returns will be donated to charity if not claimed within 30 days.
Within 30 days after receiving your package. Here are your packing instructions:
1-Securely pack the items in a box.
2-Affix the mailing label squarely onto the address side of the parcel, covering up any previous delivery address and barcode without overlapping any adjacent side.
3-Use the address listed and affix the appropriate amount of postage.
4-Ship package from the nearest post office or shipping company of your choice.
If you did not receive a return label please send an email to firstname.lastname@example.org.
Credit card refunds usually take 5-10 business days to appear on your statement.
Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed. Please if you have to cancel your order for any reason reach out to us immediately at email@example.com if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time-sensitive.
Once your order has been submitted it can no longer be modified. Please make sure to double and triple-check that all items you loved are in your cart, the address your order is being shipped to is spot on, and the payment method you are using is good to go!