Answervisa, MasterCard, Discover, AMEX, JCB .

AnswerNo, accounts are totally optional.

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Immediately after placing your order, you should receive an email notification at the email you entered during the checkout process confirming your order information.

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No, currently we only accept orders within the US.

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To get your items packed and out to you as soon as possible, your credit card is charged when you place an order. Though we check all orders very carefully before shipping, we cannot be responsible for incorrect information like credit card entries or addresses. Please review your order carefully before submitting your order!

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Yes! We love you and want to keep you and your personal information safe. The solution to this problem is to encrypt your sensitive data for transmission. Secure Sockets Layer (SSL) was created for this very purpose. SSL uses a complex system of key exchanges between your browser and the server you are communicating with in order to encrypt and protect your data. We do not store your credit card information and it will be used one-time only upon purchasing your product. Then your credit card information will be purged.

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Items shipped internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies..

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We offer FREE Economy Shipping.

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CAVAZZO provides you with an excellent opportunity to track your order by simply indicating your tracking number.

As soon as you get the number after shipment confirmation, fill it in on our Track my Order page and click on the Track button. As simple as ABC: you will immediately see where your package is at the moment and which stages your delivery has already gone through.

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Please note that we require 1 to 4 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, the estimated delivery time is between 7 to 12 business days. Please consider any holidays that might impact delivery times.

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please allow 2-4 days for your tracking number to be updated in their system once your shipping confirmation email is received. Please be assured that once your tracking number is sent to you, your order has in fact shipped. Some tracking numbers may display that your order is not found or is still in Asia even when it is well on its way to you, this is because Asia is one of the largest International postal hubs, and updating their tracking systems can take time.

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For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! If your order is confirmed lost in transit by the shipping carrier, we can ship a replacement free of charge. We may ask for your help before doing that, like confirming your shipping address is correct. It would also be good to double-check with your local post office to try locating the lost package.

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All returns must be processed within 30 days of receiving the order.

To place a return, or if you are having trouble making a return within the 30-day time frame, please reach out to support@cavazzo.com.

Order # must be provided to place a return, and you will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded.

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Please email us at support@cavazzo.com, before returning your order.

Return address: 1317 Edgewater Dr #1411, Orlando, FL 32804, united states.

Your order number must be notated in the package. Customers are responsible for return shipping. Shipping costs are non-refundable. Once we receive returned packages they are inspected & will be processed within 3-6 business days. You will then be given a refund of the amount of the item at the time of purchase minus shipping charges. All denied returns will be donated to charity if not claimed within 30 days.

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Within 30 days after receiving your package. Here are your packing instructions:

1-Securely pack the items in a box.

2-Affix the mailing label squarely onto the address side of the parcel, covering up any previous delivery address and barcode without overlapping any adjacent side.

3-Use the address listed and affix the appropriate amount of postage.

4-Ship package from the nearest post office or shipping company of your choice.

If you did not receive a return label please send an email to support@cavazzo.com.

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Once we receive your return, we will process the replacement within 3 business days. You will receive a confirmation email once the order has been shipped. Once shipped your item will be delivered within 5-10 business days.

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Credit card refunds usually take 5-10 business days to appear on your statement.

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Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed. Please if you have to cancel your order for any reason reach out to us immediately at support@cavazzo.com if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time-sensitive.

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Once your order has been submitted it can no longer be modified. Please make sure to double and triple-check that all items you loved are in your cart, the address your order is being shipped to is spot on, and the payment method you are using is good to go!

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